Import, export and API access
Back up or move your property’s data with a single export file, and connect other software with your API key.
Export your data
- Tick what to exportHotel Settings (rooms, rates and configuration), Bookings, Customers and Invoice Transactions.
- Click ExportEverything you ticked downloads as a single JSON file. Keep it somewhere safe. It is also your backup.
Import data
Upload a JSON file exported from Roomsy, for example to copy one property’s setup to a new property. The importer detects what is inside and applies each section.
API access
The Roomsy API lets other software (a door-lock system, a kiosk, a POS, a reporting tool or your own scripts) read and update your property’s data. Open Settings → Other → API Access, switch on Enable API Access and copy Your API Key. Send it in the Authorization header of your API requests.
Common questions
How do I switch to Roomsy from another PMS?
Email [email protected] with an export from your old system. We’ll help you bring your rooms, guests and future bookings across.
Can I export all my data?
Yes, at any time. Export settings, bookings, customers and invoice transactions as a single JSON file from Import / Export, and export any report to CSV.
Does importing merge with my existing data?
No. Importing replaces this property’s data with what is in the file, so export a backup first.
Where do I find my API key?
In Settings → Other → API Access. Switch on Enable API Access and copy Your API Key. Treat it like a password.
Still stuck?
Our support team answers every message. Inside Roomsy, open Help → Support Request, or email us.